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Our Services

Three ways we work with small business owners

Each service is shaped around a particular kind of situation. Have a look at each one, and if something fits, we're happy to talk through whether it would be a good starting point.

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How We Work

Our consulting approach

Before any session begins, we ask for a short description of your situation โ€” not a detailed form, just a paragraph or two. This helps us arrive with the right kind of attention rather than starting cold.

01

Brief intake

You share a short description of what you're hoping to look at. No formal questionnaire.

02

First session

We listen more than we speak. We ask questions. We take notes.

03

Written summary

Within two business days, you receive a clear written summary of observations and options.

04

Your decision

You decide what to act on, when, and how. We're here if you'd like to continue.

Morning Review service

Service 01

Morning Review

RM 345 ยท Single engagement

A calm first look at how your business begins each day โ€” from opening routines to early cash handling. We note small frictions and share considerate suggestions you can adopt at your own speed. Suited to owners wanting a light, practical starting point. Scope is one session with a short written summary.

One focused in-person or video session
Short written summary delivered within 2 business days
Practical, actionable observations โ€” no abstract theory
Suitable as a first engagement with no further commitment required

Duration: Single session (approx. 2 hours)

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Service 02

Pricing Reflection

RM 800 ยท Five-week engagement

A thoughtful review of how you set and present prices, weighing local expectations and your own goals. We offer a range of gentle options rather than a single answer, leaving the decision with you. Includes a short report and two sessions across five weeks. Suited to owners reconsidering their pricing approach.

Two sessions spread across five weeks
Written report with multiple pricing options to consider
Local market context included โ€” KL pricing norms and customer expectations
No single "right answer" pushed โ€” your business, your call

Duration: 5 weeks, 2 sessions

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Pricing Reflection service
Steady Year Support service

Service 03

Steady Year Support

RM 1,540 ยท Twelve-month arrangement

An ongoing arrangement for owners who would like a dependable advisor through the year. We meet regularly, revisit gentle goals, and adjust direction as conditions change. Includes monthly meetings, quarterly written summaries, and support between sessions over twelve months. Suited to small businesses moving through a season of change.

Monthly meetings across 12 months
Quarterly written summaries documenting progress
Direct consultant access for brief questions between sessions
Direction adjusted as your business situation evolves through the year

Duration: 12 months, monthly meetings

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Help Choosing

Which service fits your situation?

A quick comparison to help you decide. If you're still unsure, send us a note โ€” we'll suggest a starting point.

Feature Morning Review Pricing Reflection Steady Year
PriceRM 345RM 800RM 1,540
Duration1 session5 weeks12 months
Number of sessions12Monthly
Written summary
Quarterly report
Between-session support
Best forGetting startedPricing questionsOngoing change

What You Can Count On

Standards that apply to every service

Full confidentiality

Nothing from our sessions is shared or discussed outside of the working relationship. No exceptions.

Written record included

Every service includes a written summary. You leave each engagement with something you can refer back to.

Senior consultant throughout

The same experienced person handles your engagement from first session to final summary.

Pricing

Clear, all-inclusive prices

No hidden charges, no add-ons. The price shown is what you pay.

Morning Review

RM 345

Single engagement

  • One session (approx. 2 hrs)
  • Short written summary
  • No further commitment needed
Enquire

Steady Year Support

RM 1,540

Twelve-month arrangement

  • Monthly meetings, 12 months
  • Quarterly written summaries
  • Between-session direct access
Enquire

Not sure where to start?

Drop us a short note about your situation. We can usually suggest a sensible starting point within one business day.

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